Month: January 2019
Google Rating
4.0
Based on 232 reviews
Bluebell Relocation Services
4.0
Bennett P
08:05 21 Oct 19
This started poorly and ended poorly. I chose this company based off the good reviews and was sorely disappointed.
Kasey Walter
18:16 11 Oct 19
Daniel was magical. The team of Bluebell Relocation Services was all very professional and handled my items with great care. I wouldn't hesitate to recommend them to anyone. Anthony estimate was very accurate and I'm glad that I moved with them.
Winnie Agarwal
21:03 05 Oct 19
If I could give them a 0 I would. They flat out lied to me about the rate - they charged me almost double the initial quote, and still didn’t fit the initial list of furniture. They wouldn’t drop off the furniture to the destination because the truck wouldn’t fit (it is a standard house in CO) without upcharging us more.I referenced bad reviews and they convinced me they would do a great job. Do yourself a favor and listen to the negative reviews - and DO NOT HIRE THESE MOVERS
Google User
12:51 04 Oct 19
I highly recommend Bluebell Relocation Services for moving. Anthony was an amazing sales representative. Felipe, Marcos and Daniel did an amazing job, We only booked them for 5 hours and they moved me into a 3 br house in 5 hours.
stacy bl
22:44 04 Sep 19
The movers on time However, You really need to read and reread this contract. In order to get a clear understanding! Otherwise you will regret it!!! No matter how busy you are. Stop and read!!! otherwise you might regret ever contacting these folks!!! so you wont get bamboozle paying lots of money at the end!!!My husband and I realized lots of things are broken , and many things deeply scratched up.
Katherine Mueller
20:31 11 Aug 19
Still opening boxes from a move a year ago (Mom dying, and several surgeries held off unpacking). Just opened brand new lamps and one is totally broken, custom shade is bent and not usable. I've got 7 more boxes to go. I wonder what else they ruined, so far, about $900.00 worth of my things shoved in and out of a warehouse before delivered. Dining room table and chairs are marked up and missing screws. My electrolux is ruined, my unused, unopened string instument broken, and I was charged over $9,000 to move from NJ to Vermont with my furniture finally being delivered up here 11 days after I arrived here. They didn't even need a huge truck to make the move. They give you 7 months to file papers for damage, but, you have to have the reciepts from purchases, good luck with that one!
Teresa Alvarino
02:27 07 Aug 19
I highly recommend Bluebell Relocation Services for long-distance moving. Anthony was an amazing sales representative. Although somewhat pricey, the move from New Jersey to Florida was completely successful, even when the furniture was moved from a shuttle to a warehouse, then to a semi truck, then to a shuttle again, before finally being put in our home. Everything was undamaged upon arrival, apart from some relatively minor scratches in a wooden bunk bed. But as with any move, you must be sure to properly pack your items - as instructed to us by Anthony - in order to ensure they remain undamaged. Anthony took the time to show us how to correctly pack our items, which was immensely helpful. We are also grateful to the staff and moving crew of Bluebell Relocation Services for their professionalism and proper handling of our possessions. Thanks to them, we were able to move into our new home with all of our belongings intact.
enery leyva
11:16 02 Aug 19
I see a lots of ☆☆☆☆☆ stars in the reviews lucky for them cause I wasn't that lucky my furniture arrived damage, missing boxes, bins ladder hand truck and now its my fault because I didn't purchase and Insurance, I packed must of my stuff but the big Items the arrived damage they did the packaging and they said for "free" nope because I paid for movingNow they are not responsible no body is but me when they are the one who did the movingTruly DO NOT RECOMMEND THIS PLACE -☆*How come I never have a answer for the owner? A least they could shipped my ladder they were using in the warehouse and my missing items
Maureen Rooney
01:03 27 Jul 19
Philip and his crew of movers helped make moving day less stressfull. Moving is not easy and these people are experienced.
ayat mansour
20:03 23 Jul 19
This company is very bad, I don't recommend it for anyone. First thing, they said we will come 6:30Pm to move your stuff, and they came 7:30Pm. I called them 6:45Pm and they said just 10 min we will be there. They worked to much slowly in moving my stuff inorder to increase the number of hours they work. I just have one sufa, TV table, bed and 10 boxes, they took three hours just to move them to truck and another 1:20 to reach my new apartment which just 40 min far, and they took another 1:40 min to move the stuff back to the new apartment. So they charge me one hour extra, and 20 $ charge for matrix cover, which already they taken it after moving. The worse part is not come yet, they forget a package in there truck and then they asked me to take a leave from my job to come their office and pick the package. I never seen moving company like this. Don't trust them they are laying too much. Just check another company even if you pay little bit more, but you will save your time.
Theresa Gombar
15:32 22 Jul 19
I will start by saying that I NEVER write reviews for any company or service, but I have nothing but wonderful things to say about these movers! While researching movers, I found it incredibly difficult to weed through all of the research, so I felt compelled to write a review of my own after my experience with Bluebell. I just moved this past weekend from Philadelphia to a 5-story NYC walk-up on the hottest day of the year. John, Chris, and Angel were the absolute best and such troopers through what was an extremely grueling move for them. They were very sweet, very efficient, and did an excellent job. Everything was in perfect condition when I unpacked, and the team made sure to place my furniture exactly how I wanted it. In order to keep my hourly-rate low, they worked quickly, even when I assured them that, considering the awful weather and conditions, I wouldn't mind if they slowed down. Prior to the actual move, Anthony was wonderful in helping me coordinate everything, and even offered his cell number for me to text with any questions (I took him up on this multiple times, and he always responded quickly). I truly dreaded having to complete this move, but Bluebell made the process incredibly easy, and I am very grateful to them for it.
David Hecht
21:40 21 Jul 19
The whole thing started going south after I signed the contracts,The salesperson became nasty, my scheduled date suddenly was not good for them....When the movers came the first impression was good, they moved quickly and looked professional.Then when we started unpacking and found out there’s a lot of stuff missing, some very annoying like a key to a dresser that to date we cannot open, some with no explanation like an iron Bull head that’s too large to just misplace.Also, lots of scratches and broken stuff ( some the head mover took crazy glue and tried to put together- very badly.)When we approach the owner, we were told to file a claim with the insurance company, he would not take any responsibility, after more pressure he decided to compensate us with $300.I paid over $10,000 for the move.The value of all the missing items are over $1,500.I would NOT recommend them to anyone.
Megan Scott
03:51 12 Jul 19
My husband and I went with Bluebell for a move from an apartment to a house as their prices were competitive and we really liked the interaction with our point of contact at Bluebell. We have a newborn so explained we’d be splurging and paying for full packing/unpacking. Initially we were thrilled with the service - everyone was very nice, arrived on time, seemed to be extremely competent, etc. Not to mention, our move was complicated due to some unexpected delays and everyone was very accommodating (that said, it certainly cost us a lot more money). Things seemed a little rushed during the move but I trusted they were pros. When we got to the house, I realized we’d be unpacking (maybe naive of me). With newborn in stroller and surrounded by boxes, I started to unpack and quickly came across an extremely special gift we received as a wedding gift that had been packed in a box irresponsibly - the item was shattered. I quickly spoke to one of the movers who assured me nothing else would be damaged. Fast forward, there were 18 pieces - from special pieces we bought during our travels abroad, gifts from deceased, large pieces of furniture (dining table) that were damaged.The claims process was beyond frustrating. It took forever and multiple follow ups. I assumed we’d receive at least enough to cover half of the items. Unfortunately they offered $75! They ended up “going above and beyond with $300”. So we are out a ton for the move, are now looking to replace items, did not get a move in service, and lost some really special items. I have pictures of the damaged items/packaging but just want to share our disappointment.. I could clearly go on and on but, as you can, would not recommend BluebellOne note, I was told their damage coverage is standard, and maybe it is, but I know someone who just had ONE lamp damaged in a move and without many questions asked, received the full amount for that item. I would not recommend using Bluebell (nor would anyone who has seen the damaged pieces). We are beyond disappointed and can’t believe the condition of the pieces and lack of ownership and sensitivity on management’s end.
BDWJ1989
06:05 28 Jun 19
They showed up a bit earlier than I planned on. But, they quick, safe with furniture and set everything up in the new apartment. Took a couple of hours and it was all done. I would recommend it to others. The movers were kind. There was no crazy increase on the price day of either.
ojetta jones
21:56 25 Jun 19
Listen owner , you don’t know what’s going on in you’re office ! Because sandy was the one who has been handling my work ! I have NOT once spoke to you , you guys are the worst moving company ! My box have been losted with you guys and I need my box before it be an issue & you’re guys are very lazy this is google and I have my rights to speak what I want , and I am speaking facts ! And I’m going to say how I feel & say what I want ! Once again you’re company is trashyhh , DONT MOVE WITH BLUEBELLS !!!!!!!!! They are not classy they trashyyyyyyy ahhahahahaagahg
Lais Bogo
21:34 24 Jun 19
ojetta jones
19:57 15 Jun 19
will not recommend ! They are lazy you will pay you’re money just for them to ask you for help & sandy will sweet talk to you in the beginning & once you pay the price goes up ! They will ask you for more money at the door 🚪 & they take forever to bring you’re items I literally waited a month for them .
William Rivera
03:00 11 Jun 19
Fifty Dollars….REALLY? I hired Bluebell Relocation Services for a move from Irvington, NJ to Orlando FL. I had worker come out to the house and provide me with an estimate, we agreed on price. But when it came time to pay I had several issues, I wanted to pay all upfront as I did not want any surprise charges in the end or have my belongings held hostage on delivery day. To my surprise they did not want to take full payment they only took 1/3 of the payment and we scheduled a move out date (12/18). Prior to move out day, I attempted to make a payment which they did not want to accept. But eventually after going back and forth several times (during the process), they agreed and took another 1/3. Leaving me with a balance of the final 1/3, however afraid that I was going to be over charged in the end, I insisted on making full payment BEFORE they arrived on move out day. I explicitly told them I did not want to get ANY additional charges and they tried, for tape, boxes and some light packing. I had over 100 boxes I had packed myself and protected my furniture with my own moving blankets and mattress covers. So really their work was minimal of which they had to walk about 80 feet to their truck. They held my stuff in storage for 26 days, on delivery day Sunday, Jan 13th, (now the issues begin)……. they were a no show. When I contacted them they said that no one responded to their call (although my phone never rang) so they continued on their way to other parts in Florida. But that they would reschedule for the following day Jan 14th however, again they were a no show. My belongings finally arrived on Tuesday, Jan 15th, so they offload everything. As they are bringing things into the house I and my daughter were checking the items off on the inventory sheet. That’s when we noticed that a very large box was missing, which contained business attire and electronic items. So before they leave, we inform the driver and his assistant, they too look for the box and are unable to locate it. While at the same time, we noticed that my month-old brand new desk was damaged (legs and side broken) during the move. The driver annotates the inventory sheet (both theirs and mine) stating that the box was never delivered and the broken desk. He tells me to wait a couple of days for him to get the paperwork back to the office in New Jersey. However, once he leaves I call the office and inform them of the issue of which I am told to put it all in an email and send them pictures of the box and the broken desk (you know the box that is missing). When I reiterate, she says to send a similar picture so that they know what to look for, so I do. So between Jan 15th and Feb 6th I call several times and get a total run around. Finally I get a call on Feb 6th stating that I am entitled to $50.00 yes…FIFTY DOLLARS and for me to file a claim. I paid these people over $4400.00 for this move. So when I lose it and inform them that I was going to post my negative experience with them on the internet, I am told to find a “handyman” to fix my desk and to email them an estimate of the cost to fix my desk and they would review that. Mind you I paid $400 for this desk just two months prior. What about my box? How could I replace my business suits and my electronics with fifty dollars. Left in limbo…..THESE PEOPLE ARE SHADY, DON’T USE THEM. YOU WILL HAVE NO RECOURSE IF THEY SCREW UP……
anthony freda
22:05 31 May 19
Packing process and initial move was great, it was just really inconvenient that my items came on an 18 wheeler that couldn’t fit into my apartment development. Huge downside. The movers themselves were great on both occasions though.
Kelsey Zborovancik
03:09 09 May 19
Perfect moving experience with Bluebell! The team moved fast to ensure a timely and efficient move, while taking proper care of my belongings. Would absolutely recommend Bluebell to a friend.
barbara lashley
23:18 08 May 19
I was very please with the service. The workers were very pleasant and move very fast from one place to another. I would recommend Bluebell to friends and familyThanks again for your service
Podjo Rowe
15:36 19 Apr 19
Rochanda White
18:36 09 Apr 19
I am truly satisfied and grateful for the services that Bluebell Relocation Services has provided for me. This moving company is very professional in the way they handled my move out. The staff members who handled my move out was exceptional, kind, well mannered, polite and caring about my storage possessions. They didn't let me do anything but relax knowing they had everything covered. I love, love, love Anthony who is one of the staff members in management his eagerness and persistence to get the job and get it done was phenomenal. I am so overwhelmed with how this move out turned out from one state to another and I'm happy to say it didn't take them long to move me out and I had two storage units. Their man power was on point and they worked until the job was completed.Listen, if you need a a moving company that cares like you care about your personal possessions then I highly recommend Bluebell Relocation Services is the moving company for you. Bluebell Relocation Services will handle all your local as well as long distance moving. I rate them 💯+++ for a job well done. Bluebell you ROCK and I will recommend and promote your moving services wherever I go. You are #1 in my book. Thank you for working and helping me to make my move out smooth and easy.Rochanda White
Abhishek Sahasrabudhe
13:27 06 Apr 19
giselle dejean
18:56 01 Apr 19
The movers were fast and efficient.They stayed within our quoted budget and were very professional
Berry Dangerfield
11:52 22 Mar 19
It was obviously a good move. The rate of Bluebell Relocation Services was cheaper than every other quote I got. They brought all tools and equipment on moving day so that there was no problem to handle my belongings. Everything was well planned. I do have a lot of belongings so it took them quite a while to finish packing and loading everything. The good thing was that I didn’t have to do anything. They disassembled my heavy furniture and again reassembled once they came at my new apartment to delivery my belongings. The movers went extra miles to make sure that everything went easily.
Rinky Jain
21:14 12 Mar 19
Nice Service
Neil Hoefer
16:23 26 Feb 19
We used this company to move out of state. Not only were they on time, but they were fast and efficient. They really took care of our belongings and offered boxes if we needed them. These are people you can trust and are easy to communicate with. They treat their customers with respect and care. I recommend this company to anyone.
Zachariah Stull
13:57 19 Feb 19
We had an excellent experience with the movers at Bluebell Relocation Services. It was so easy getting a quote from them. Their sales rep seemed like a friendly guy who held our hands through this move. He promptly supported us through the whole process. The movers were just fantastic- their sense of duty, timing and responsibility impressed me greatly. Everything went smoothly, our stuff arrived safely and the charges were as stated - no surprises or add-ons. I would certainly use these guys again.
Michael Stanford
14:32 18 Feb 19
They were friendly, fast, and reliable, and my stuff were neatly placed into my next house. I have moved a couple of times, but I never had service like this before. I would definitely recommend this moving service because they get the job done with no gimmicks.
Claude Phillips
11:22 16 Feb 19
Our recent move was very organized and stayed on task thanks to Bluebell Relocation Services. Their staff help to keep everything in order and keep you on task for what needs to be done with each step of the move. The team that came to my home and packed my belongings were courteous, efficient, and careful packing my items. The team that came to my new location were also courteous, efficient and careful unloading a placing my items.
Warren Carlson
16:59 15 Feb 19
The movers from Bluebell Relocation services were on time, courteous and came prepared. Furniture was moved quickly and efficiently. They were able to find the new location with ease. They were understanding about the whole situation. I would recommend THEM to others. Great Service at a great price.
Tong Liu
19:08 12 Feb 19
Copied from my yelp reviewUpdate: avoid this company at all cost. They basically can steal all your valuables and say that they lost them and reimburse you 50 bucks. They lost my computer and took a week just to see if it's still at the warehouse. Then they said they can reimburse 60 cents per pound lmfao. Complete scam. Now I just feel like it's them who stole my computer. A little background first: I moved only one bedroom which ended up with about 10 big boxes and wrapped up bed, table, and stuff that don't go in boxes. It took about 8 days to arrive after a little bit of delay because of the weather. Speed wise not bad. But when my stuff arrived, my bookshelf was in pieces. The mover told me those things break normally which I don't really understand. Do they just throw things around? Also even if this is the case, they should've told me when they picked up my stuff. My large suitcase lost 2 of the 4 wheels so it's basically useless now. And there's one missing box which literally contains the most valuable thing I shipped, my desktop computer. I don't really know how can someone miss a big box like that and I didn't even have a lot of stuff. I called this morning and they said they need a full week to see if they can find it. I mean does it take that long to check the warehouse and the trucks that left that day? Now I give them a two star because I don't think they are that bad to deserve a 1 star even though I am pretty mad about what happened but let's see how they deal with my computer. If they can find it and ship it to me quickly, or reimburse me the full price of my computer (about $1500) if they cannot find it. Unlikely but consider there's a lot of important files on that computer, I don't think I'm asking too much. If they can do this, I'm willing to give them 4 stars. 1 star off for all this trouble. But if they try to get away with it, it's gonna have to be a 1 star.
Carolyn Moorhead
17:42 12 Feb 19
It has been almost 5 months since my move. I am still realizing the amount of loss from the move. When I left my home, it was empty. When we arrived at the new address the truck was empty. What happened in between? Dinnerware missing; upright vacuum and heaters missing. Pieces of artwork - missing. Things that I boxed myself were here Things that the movers had boxed - gone. Do not ever sign that everything was delivered until you actually know for sure. Very unhappy.
Kim Roland
17:04 12 Feb 19
Worst company ever took forever and lost sooo much of my irreplaceable stuff then offered me 21$ for losing all my stuff and was like oh wait well give you 75$ I wouldn’t recommend them to my worst enemy do not pick them to move your stuff you will regret it
Hung Lee
15:23 10 Feb 19
Emmanuell Masso
22:35 06 Feb 19
This is the fourth time I've worked with Bluebell and once again I am beyond satisfied with their level of service. I look forward to working with them again in the future.
Andrew Dina
14:14 02 Feb 19
Quick, prompt, professional. Cheaper than Atlas, Ridgewood Movers, etc. These guys managed to get a 500 pound safe up a flight of stairs and into a bedroom on the other end of the apartment without so much as dinging a wall. Will hire again!
Shelby Sox
22:50 25 Jan 19
This company was great! Not only were they able to come just a few days after I called for the inquiry, but the three men that came to move my apartment were very fast and efficient. They wrapped all furniture with bubble wrap and tape for a safe and undamaged transfer. I do suggest packing all loose items in your own boxes prior to them coming. This includes all mirrors/pictures/lamps that you would like moved, as they will not move them without putting them in boxes, of which they charge for. Also, I was unaware they require a mattress bag/cover to move the mattress and charge for that as well. When I let them know I was unaware of these additional charges, they made sure to use as few boxes as possible. I paid for three hours of labor and they worked very hard to be done at the 3-hour mark so I would not have to pay for extra time. Overall, I would recommend this company to anyone!
Debb Frost
18:01 24 Jan 19
Very efficient and great service! Called on Tuesday and they were able to get us in Thursday! Would recommend to people. Ask for John and Jose! They were awesome and quick.
Lorraine Borden
13:56 14 Jan 19
Good Service at very affordable rates. I had a hard time finding someone last minute to move because it’s a pretty far move. And also we all know that moving is a very stressful time where some moving companies will constantly take advantage of you with hidden fees. But, I am so happy to say that Bluebell Relocation Services is completely different from the rest. They are really dedicated to their job and very honest. They took care of me very well! Thank you for all the help.
John Samacicia
23:35 09 Jan 19
Great job, no problems whatsoever. Price was very competitive. Highly recommended.
Daniel Gonçalves
17:24 09 Jan 19
(Translated by Google) I recommend(Original)Recomendo
James Gama
13:04 26 Dec 18
These movers from Bluebell Relocation Services were great. We originally had them come load a pod for us as our new house wasn't ready yet. They were fast, efficient, and extremely professional. When we got the keys to our new house three days before Christmas, we decided to give them a call again. The movers came out within a few hours of our phone call and moved us in a timely manner. They were extremely careful about our brand new house and were extremely fast and courteous. Without their help we would have never been able to spend Christmas in our new home. We've moved six times in as many years and we've never had a good experience like what we had with this amazing moving company.
Yasoda Sharma
07:04 22 Dec 18
I had hired them to move me from NJ to PA, it was the HORRIBLE EXPERIENCE ever. They scratched my hardwood floor and made dents on the WALL of my NEW HOUSE. When I brought it to their notice they were very unpleasant and were arguing that it’s the furniture, all I was asking them was to be careful. Also they call themselves professionals but they don’t use any safety gears, I did not see them using gloves nor did they use anything to protect my floor. Also they left stuffs unwrapped in their dirty blanket at my basement. And thanks to them for leaving my grill on the garage instead of patio. I paid them close to $3000 just to leave my stuffs behind. I have to hire someone now to get my snowblower. AVOID THEM AT ALL COST. Also they arrived an hour and half late in the morning and they delivered my stuffs next day only. I would not recommend anyone to use them, it was a most unpleasant move ever. Thanks to them for leaving the hinges of my door to the basement of my NeW HOUSE unscrewed. Also I will have to hire someone to move my snowblower other stuffs they left behind. And. I will have to move the stuffs theleft in the garage by myself. Can’t believe the dollar amount I paid them to move me. Also they left behind my book case saying they can’t move, it was a simple one from IKEA. AVOID THEM LIKE I SAID EARLIER.
Stacey Brooks
01:19 25 Nov 18
DO NOT EVER USE THESE PEOPLE! We had so much damage....and missing many boxes and a few pieces of furniture. Broken mirrors...THAT THEY PACKED! Just went to put up Christmas stuff...All our ornaments are missing! They sent one guy out to unload a 28 foot truck. It was late and he could care less about our stuff. No accounting for numbered stickers...and he rushed and we couldn't keep up. We actually had to help him unload. All of out treasured Christmas ornaments that we've collected traveling over the last 25 years GONE! Needless to say, they have ruined my Christmas. Again DO NOT USE THESE PEOPLE!
Paul Collins
23:10 15 Nov 18
Liz Delacruz
16:32 29 Oct 18
Kristen Feembirl
13:12 26 Oct 18
My family recently relocated and we were so very happy with the movers who came out to help us move. The entire experience went as smoothly as it could possibly go. The customer rep too was so helpful and courteous. The entire team was so very easy , awesome to work with and they worked really hard. Thanks for providing such an amazing moving service. A memorable moving experience.
Ran Li
00:20 25 Oct 18
Tim Meckler
21:20 15 Oct 18
Linda Husband
22:04 08 Oct 18
Tracy Mosley
16:19 03 Oct 18
Lorena Mercedes
15:58 02 Oct 18
PLEASE BEWARE OF THESE COMMON COMPLAINTS FROM REVIEWERS READ YELP REVIEWS: Update:We're willing to help you if you help us, we will continue to search for the rest of your items if you take the review down. We'll even pay for a new or better one and you wont have to go through claims" Again this company has managed to make a very bad situation into a worse situation. My belongings were lost and I've been yelled at consistently and treated like this was my fault. I was called by one of the staff members named Anthony who told me this. I could not believe what they were asking (which is bribery which is illegal) holding back the resources THEY have to find MY belongings that THEY LOST unless I take my review down. One of the items lost was given to me by my deceased Father when i was a child. Money cannot replace that. Some serious customer service renovation and proper relocation service procedures need to take placeA friend recommended this company saying it was a cheapest service he found. I used it assuming what can go wrong judging by the little amount of belongs i wanted to move. The reviews of extra EXTRA fees on top of the base rate are absolutely correct so make sure you have an extra 300 to 600 dollars laying around to spare or when they arrive at your door you will not be getting your stuff. My boxes arrived crushed. Even the fragile labeled ones. My bed being from ikea i was told it "usually" doesnt last the move. But the way pieces were wrapped and handled didnt help. I have now called at 10:15 am to file a claim, I am missing a Box out of 20, an ironing board, and a 32" screen Tv. They told me they will get back to me. 1:00 pm no call. I am worried of the office closing so i call again. They told me it takes time and theyre on lunch... hopefully i get some sort of clarification before they close today.. very unprofessional. I dont know how theyre even up and running with the lack of care.
Andrew Cooper
18:43 21 Sep 18
I was beyond pleased with this moving service. These guys were very professional and they were fast and efficient. I’m extremely happy that I used this company and I definitely recommend them. Their prices were also fair.
Kraig Jacks
13:47 15 Sep 18
I have moved many times in the past but nothing could compare to what I have experienced with Bluebell Relocation Services. They are really professional when it comes to moving. They took complete charge of my move and I did't have to do a single thing but wait for the team to finish. They're all really polite, strong and very hard working people. I would definitely not do a move without them.
Sean Moulson
16:24 08 Sep 18
Jasmine Gutierrez
15:21 04 Sep 18
If I could give minus stars I would they were completely rude he sales rep said what he needed to say to get my booking and then I never received my items on the date the sales rep said that I would I was in a new state and disabled with out any of my items I had my mother and Sister flown down here to help me and they couldn’t do anything and then when I call to speak to someone the “manager” a French man was very rude dismissive and didn’t even want to try to research what Happen and what they can do to make it right he told us to come in from out to state to get my items and cancel but they would be keeping my thousand and change they were paid out what kind of an option is that are you kidding me and he terminated the call on me some professional he is.... then 2 weeks pass I finally get my things and only one man came I paid 2100 for one man to move my items in and then the glass was missing for my entertainment unit I’m missing my 60$ microwave which was brand new and I had to buy another one then finally my 250$ Cooling gel mattress cover was ripped up and I had to adjust the headboard by myself because the man installed it too low it looked like a footboard and it took him almost 5 hours to move a one bedroom apartment in this was the absolute worst service I have ever experienced!!!!! NEVER EVER EVER EVER USE BLUEBELL RELOCATION SERVICES THEY ARE RUDE, LIARS AND WILL HOLD YOUR ITEMS HOSTAGE UNTIL THEY CAN FILL THEIR TRUCKS AND LIE TO YOU SAYING THEY ARE LOOKING FOR A DRIVER! Such a waste of money I was better off moving myself it would’ve been cheaper and less of a headache and I wouldn’t be missing or getting broken items back
Willie Redford
15:11 01 Sep 18
Being relocated by Bluebell Relocation Services, was to me a very big honour. Here I was, being treated specially by people who were known to be ideally the best. They relocated me in a spacious truck with all my items carefully packed and with no damage. I was such a delighted man and so full of inward happiness, all because of them.
Manju Guthal
00:27 24 Aug 18
Sreenivas Gajula
19:31 23 Aug 18
One of the best customer service, nice support staff.
Georgi Georgiev
17:52 13 Aug 18
We just completed our move yesterday from Connecticut to Massachusetts. I was apprehensive before the move given the multiple negative experiences people tend to have with moving companies in general. Having gone through the experience with Bluebell Relocation Services, I cannot recommend them highly enough. The company was professional throughout our engagement from the initial phone call all the way through sending the truck off after unloading. They sent a person for an in-house appraisal of the move and there were not surprises on cost. They went the extra mile to make us feel comfortable with the service leading into event day. For example, they stopped and dropped off some boxes my wife had requested in order to pack certain items in advance. On move day itself, they showed up promptly as promised. My family and I were extremely impressed with the work ethic of Felipe the foreman's crew, the care they took with all our items and their positive attitude throughout a very hard day of work. They did their utmost to make sure we were moved in our new home and had our beds to sleep on by working into the small hours of the night, even though their were not required to. Overall, we are very grateful Bluebell Relocation Services for making our move as painless as possible.
Lucia Pucillo P
02:41 13 Aug 18
Sharita Bedatsky
17:26 08 Aug 18
We hired these movers to move into a new apartment and they were fantastic all around. The movers were super nice, friendly and careful with all of our stuff. The best part was how efficient they were, fastest move by far that I've ever experienced. I would definitely recommend them to my friends and will use them again for my next move.
Deborah Real
20:29 31 Jul 18
They charge to much to much. They don't tell you they use 2 different trucks to move your stuff
James Tinfied
14:55 28 Jul 18
My experience with the Bluebell Relocation, went entirely smooth from start to finish. The two men that moved my items were fast, diligent, safe and careful with the moving process. In the past I had always moved myself so hiring professional movers was a new concept for me. I was very impressed with the overall service and would highly recommend them!
Virgilio Amemiya
14:34 27 Jul 18
When we chose to move into our new house we were getting truly stressed on the grounds that it was exceptionally troublesome for us to move everything of our home alone. At that point my better half instructed me to hire a moving company. According to her advice I hired Bluebell Relocation. They were truly great. They moved everything into our new house securely. We didn’t need to touch anything by any means. They completed their work in time. They did every one of the things by their own. The final bill matched the initial quote and I was just so glad about that. I really couldn’t imagine these guys would turn out to be this good!
Jerrell Luckinbill
13:52 26 Jul 18
I moved in early July with the help from Bluebell Relocation Services, and the customer service level is top quality. I enjoyed working with their manager on the phone, who was very thorough, honest, and helpful, and the crew that came to pack me up and move my things into storage were hard workers who got started right away and hustled for the whole day, until every last piece was expertly stacked in my storage unit. I would highly recommend them for service, price, and quality of work. They were very pleasant, easy to work with, and trustworthy. I will be hiring these guys again if I need to.
Delia Tarlea
12:14 25 Jul 18
Super friendly staff. Richard and his crew were very responsive, arrived on time and were very professional. They handled the furniture and boxes pickup quickly and efficiently and made sure everything was wrapped and padded properly. I was surprised at how quickly the move was finished! Very happy with the service I received and would definitely hire them again! Also had a great experience with Sandi from their main office who helped me schedule the move and change it as circumstances dictated, then followed up with me with reminders. All in all, great service all around! Thank you, Blubell and specifically Richard and crew and Sandi!
Becky LePage
23:31 23 Jul 18
Great attention to packing my antique treasures.Chino,Francisco &Richard aregreat packers&movers.Delivery & placing of my furniture in my new home went smoothly.I would not hesitate to recommend this company for your next move.Becky Le PageRidgewood,NJ
Brian Warnock
19:57 19 Jul 18
I was very pleased, from my initial call through the end of the move. There were some additional fees from the original quote ( an extra hour due to extra long travel time, and to purchase boxes and wrap a dresser mirror and a glass china cabinet) But I found them to be justified and reasonable. I did decline to have three fairly small pieces of glass from a coffee table and two end tables similarly wrapped, as i found the cost to be too high for relatively small pieces. I was not pressured to buy anything additional or to wrap the glass. Akim and his crew were friendly, hard working and strong. I got quotes from three companies - Bluebell's was the best - less than half of the highest quote and 20% lower than the middle quote. I tipped the crew 10%, and they thanked me and put it in their pocket without even counting it. Very fine gentlemen. I dreaded moving after seeing so many companies get horrible reviews, and was pleasantly surprised. Glad I checked Angie's list.
Michael Zage
13:14 19 Jul 18
turtlecat og
12:24 15 Jul 18
The movers were on time, and they wasted no time in packing up our belongings. They did a thorough job, and moved our belongings to the storage facility very quickly. The team that showed up were very kind, courteous, and helpful professionals. I would definitely recommend this service for all relocation needs. Great moving service!
Barry Fair
17:15 02 Jul 18
The movers showed up early and wasted no time packing my stuff up. They did a thorough job very quickly, which I appreciated a lot. All of my belongings arrived without any damage. The moving team they sent was also kind, courteous, and professional. I would highly recommend this amazing moving service for all your relocation need.
Harold Grow
15:48 21 Jun 18
They were friendly and knowledgeable about how to move our materials. Absolutely nothing was a problem for them, including the disassembly and assembly of my bed frame, moving my wardrobe, protecting the glass top to my coffee table and my mirrors, and much more. I would highly recommend Bluebell Relocation Services to friends and family.
John Corbett
13:21 20 Jun 18
After using Bluebell Relocation Services to move my furniture, I rank them as a 5 star company. Movers came on time, packed, boxed and wrapped everything perfectly, moved at the designated location without a hitch and stored all my stuffs exactly how I wanted and charged a very moderate amount. So, I'm very satisfied with my move and recommend this company to everyone!
Shawn Hill
11:51 20 Jun 18
It was an exciting relocation experience for me and I thank moving company for that. It was awesome and I obtained the most out of that single relocation experience. The people we interacted within the company were all very friendly and willing to help. I liked the way they handled our furniture with great care. Everything happened just the way I wanted them. Bluebell Relocation Services is highly recommendable moving service.
Russell Hudson
10:03 05 Jun 18
I am truly pleasantly surprised with the services rendered by Bluebell Relocation Services. They went as far as helping us to put our home in order when we arrived. They moved the furniture until we were satisfied. This is perhaps the first move I have had without any breakage. Being a regular mover, I have come across bunch of moving companies but each time, they would break my stuff and simply apologize but these movers truly showed me that they are different from others. I will definitely use them again for my future relocation's.
jithin antony
00:52 19 May 18
This is a SCAM Stay away from them, Unfortunately, I will have to give Bluebell one star for the service. we received while moving from CT to AZ. I do not recommend this company. They will bring lot's of hidden fees and charges and they took your stuff as Hostage and ROB you're money. The Name of they guy "TONY" was called me over the phone and generate a quote, seems like the guy was a genuine but he is the biggest liner and Fraud, while having a casual conversation with him (they din't visit home). I told them everything I'm going to pick up and also i removed some item from the list as well.Once the movers arrive to my home and pack everything into the truck, they give me a new estimate which is a couple of thousand dollars over the initial estimate. And the Foreman is also a fraud, he was asked us to sign the document earlier to pickup but he din't fill up cost or any other field. When i said I need to read the agreement he said " for the time you read the paper we're loosing time and you may have to pay extra" Once they load everything he come up with a over Thousand Dollar difference when i asked him he was laughing and said I can only get my stuff back by pay that amount. I called the Rep who we spoke and ask him, Why the money is going up I asked him several time before that this amount will change or not (first time moving so I don't have any experience and i didn't have enough time to read the reviews, because i only had 3 days to go to the new place and start my job. So i believed them) then he was start arguing with me and transfer to his manager he was real fraud, he Told me my stuff is hostage and we won't give you until i pay the amount, or I have to pay $3000.00 for their staff cost for the day then they will give it back to you, I only asked him to remove some small furniture to lower my budget, but he din't agree and he said I'm screwed, Finally I had to pay them Total amount because no other option.In short, stay away from this company and use the warnings above to protect yourself against scammers like Bluebell. Moving is a long, stressful process, and I would recommend giving yourself about sometime to properly vet a moving company to ensure you don't scammed like we did.
Zack Kimelheim
09:38 18 May 18
Do not use. Stingy company. They drag you in and make promises they cannot keep. I requested 8 am move time and they did not arrive until 1230. Got stuck in traffic because of it and I was charged the extra hours in traffic due to their negligence. Operations team does not care about anything other than money. If you want a seamless move, this is not it. Avoid at all costs. Any task requested inside job hours they would charge you extra on. Complete joke.
Carolyn Kaliski
15:05 15 May 18
This was the worst experience. Gave me a quote,ended up being almost twice When I got my furniture back. Pretty much all my furiture was destroyed. There were gauges in all the piece of my bedroom furniture. Litterly destroyed a 100 year old chair. End tables scrathed and leg loose Vacumn came in 2 pieces. Trying to get a settlement has become a nightmare. Able to set up pickup by phone but to get my money back it all has to be done email and asked us to get a PDA file. Dont have computer snd dont know what PDA is. I would not recommend this company to anyone.
Dale Alkincom
13:04 15 May 18
If you're looking for movers you can totally trust, look no further than Bluebell Relocation Services. Their moving team arrived on time as promised, did a walk-through to scope our move in detail. Once that was completed, this very respectful team flew into action. They were very concerned with doing everything exactly as we asked, they took great care of our belongings and this really reduced the stressfulness of moving. My family would give this moving service our highest recommendation.
Jill Franklyn
22:07 14 May 18
i chose this company because the sales woman nice and fully noted my items.i hired them even though they had the highest estimate. thinking they were honest. when they picked up .there was a really big group of guys to pack our belongings. each item increased in price because it was oversized or heavy. my bill doubled.!!. i called to complain and they gave me 1 free month of storage. upon deli very. guy came in 1st to pick up bank check for balance. this time there was only 2 guys and I believe that's when they damaged all the edges of my furniture by rolling it off the truck. they broke my vacuum in 2 pcs. corner table lost top and sides. our bedroom furniture has deep gauges. my 100 yr old chair. bottom and legs broken. and all my dining room chairs have water damage apparently during storage. beside the price increase and damage. to my goods. the worst part was the way i was treated.. they knew i was older and not good at computers. i dont even have 1.. woman at blue bell totally NASTY!! she responded to me in caps because I could my do their on line delivery slip. now. my pics and docs are sent to an outside vendor who also uses only e mail and told me u need to send p d f file which i have no idea how to do. i told them I could respond to an e mail or send damage signature on the phone. after contacting them they sent another computer generated e mail telling me the same p d f was required. i also asked to see the settlement paper befor i signed. but that wasn't done. i warn others to beware of this company. i dont usually write bad reviews. i try to be optimistic.. but this was horrible. next time.. i would rather carry my belongings on my back!..
Liezl Francia
17:50 11 May 18
Bluebell Relocation Services came highly recommended from a friend of mine when I had to move. The sales rep was the lovely associate that helped me through this stressful process and made it a lot easier for me. He reassured me that they will do the best job they can and in a timely manner. I have to say it was fast and simple and if I ever decide to move back, I will definitely use their services again.
J.A. Pagan
14:42 09 May 18
Unfortunately, I will have to give Bluebell one star for the distasteful and unfair service we received while moving from New Jersey to Florida. I do not recommend this company. The company will call you over the phone and generate a quote while having a casual conversation with you (they do not visit your home). This type of quote can be easily misunderstood. The customer can say what ever they want including an underestimate and the Bluebell representative will agree to it.Once the movers arrive to your home and pack everything into the truck, they give you a new estimate which is a couple of thousand dollars over your initial bogus phone estimate. There goes your budget!They also confused us with the forms of payments. There are 3 payments: deposit, first half at departure and second half at arrival. They initially accepted credit or debit for the deposit. They also accepted credit or debit for the departure payment, but the last payment (arrival) had to be either cash or money order. Not good and extremely inconvenient. Please stay away from this company. You will be fooled all the way.
Thomas Hentrachim
11:41 08 May 18
I recently used Bluebell Relocation Services for my move and my team of movers made my move stress-free and that is impossible when it comes to moving day. Super friendly staff and very careful to detail as to not damage furniture, etc. I am quite satisfied with the service provided and will use them again.
Martin Lovrearan
14:51 07 May 18
I had hired Bluebell Relocation Services for my recent move. The foreman and his team did an absolutely fantastic job moving us from NJ to NY. They were very considerate and went out of their way to ensure we were comfortable where everything was moved. I also thank the sales rep for making entire process so easy and for having very reasonable and flat rate for this move that turned out to be a pleasant moving experience. Highly recommended moving service.
Woody Sills
04:43 03 May 18
This company has failed in so many ways i dont believe there's enough space to write it all. 1. Added 40 boxes to count, was charged $1100 extra. $27.50 ea box2. Accused of bringing extra stuff on day of move, look at company check off sheet, nothing added3. Told i needed extra truck which was sent & not used due to everything fitting on 1st truck4. Was told truck is over weight due to sq ft used, i was never told i was only entitled to a fixed amount of space. I also paid for the truck to only carry my stuff direct. So how can it be a partial truck? $1900 plus was added to final bill.5. Truck got to my house thursday even though i ask for a saturday delivery. Rep tried to blame me for their error.6. After truck is fully unloaded i was then told that some of my stuff was on another truck. I was told it would arrive a few days later. It came 23 days later after 3rd driver got lost 6 days after 1st delivery7. 3rd driver told me i didnt tell him we had stairs, he refused to take all upstairs.8. 4 items with minor damages but no one has contacted me9. They lost the chance to do good and make more long distant moves. We have 2 more homes moving south to Atlanta. They was waiting to see how it went for us. 10. When we started this process, i was afraid of this kind of thing happening with a moving company. You was given some good ratings but i should have listen to the negatives. The only good that came out of this was your workers. They were truly hard working professionals that happen to work a very bad company. Make space for a half star.
Johnathan Gough
18:12 27 Apr 18
I was very happy with Bluebell Relocation Services. Their prices are very reasonable and the movers that helped us were very careful, diligent and professional. Our move turned out to be much more difficult than originally anticipated but they did not try to charge a cent more than they quoted. It also helps that the guys had very nice and pleasant personalities - this always makes moving much easier.
Betty Perez
18:34 23 Apr 18
I thank Bluebell Relocation Services and their sales rep for a great service. All began from a phone call while I was discussing with him about my move. I booked them and they sent the movers at 9am sharp. I did not have to guide them because the movers were well trained, highly experienced, skilled and quick. They packed everything, moved and then unloaded all the stuff at my new location. I liked their neat performance. It was a very nice experience using this company.
Fuzzy Wuzzy
16:04 22 Apr 18
The movers were very hard-working and did their best for my move. Be sure to read the terms and ask all relevant questions regarding pricing before signing anything. Final pricing was reasonable compared to other services as I had gone over my estimate due to additional boxes and items. I learned so many lessons from this move that I will treasure for my next move.
Brian McClain
16:08 18 Apr 18
They were absolutely amazing at helping me with my move. The moving team was on time for my moving window and everything went by speedy and efficient. It really looked like the movers knew what they were doing. The two movers were very professional and polite. Really nice guys. If we ever decided to move again, I will be sure to use Bluebell Relocation Services again.
Sarah Goodell
16:49 17 Apr 18
My friend actually recommended Bluebell Relocation Services to me and they turned out to be even better than he said. They are very affordable so far movers go. The movers are really nice, really easy to work with and very professional. Plus, they make sure to listen to all your moving needs, take your wishes into consideration and ensure all of your things are properly packed and ready for their journey to your new home. I’m really impressed overall and will definitely be recommending them to my friend and friends as well.
Maulik Dave
17:12 16 Apr 18
Worst movers ever. Don’t trust them. They are cheaters. Very very unprofessional. They gave us 2700$ estimate and ended with close to 5k for just one bedroom apartment. They broke our 1000$ recliner sofa, chairs, mirror and lots of small stuffs. They lost our 4 big boxes, that costs us close to 2000$. To charge more they forcefully delivered my stuffs in a small truck claiming that big truck can’t enter in the apartment roads. Big time liars. Threatened me if I don’t accept the delivery they would charge more. We went through a long process of claiming everything and finally they decided to give us just 84$. And it’s been close to a year now and still we are waiting for the check. The guys who came for packing and moving, were so unprofessional, they used our restroom and left it dirty. The delivery guy a complete a$$*** came for delivery on a rainy day. Spoiled my stuffs my apartment carpet. He was rude and mannerless like he was doing a favor by delivering my stuff. He didn’t care what to deliver , how to deliver, all he cared was his money. Ran away as soon as I gave money without even unpacking and didn’t even took my signature on delivery confirmed. Please stay away from this scammers. Never ever I recommend this company. Many people in my network moves a lot. I always advise them to stay away from Bluebell..
Khushbu Bhatt
17:10 16 Apr 18
Worst movers ever. Don’t trust them. They are cheaters. Very very unprofessional. They gave us 2700$ estimate and ended with close to 5k for just one bedroom apartment. They broke our 1000$ recliner sofa, chairs, mirror and lots of small stuffs. They lost our 4 big boxes, that costs us close to 2000$. To charge more they forcefully delivered my stuffs in a small truck claiming that big truck can’t enter in the apartment roads. Big time liars. Threatened me if I don’t accept the delivery they would charge more. We went through a long process of claiming everything and finally they decided to give us just 84$. And it’s been more than a year now and still we are waiting for the check. The guys who came for packing and moving, were so unprofessional, they used our restroom and left it dirty. The delivery guy a complete a$$*** came for delivery on a rainy day. Spoiled my stuffs my apartment carpet. He was rude and mannerless like he was doing a favor by delivering my stuff. He didn’t care what to deliver , how to deliver, all he cared was his money. Ran away as soon as I gave money without even unpacking and didn’t even took my signature on delivery confirmed. Please stay away from this scammers. Never ever I recommend this company. Many people in my network moves a lot. I advise them to stay away from blue bell.
Daniel Diaz
21:46 09 Apr 18
A+
Steven Buell
14:14 05 Apr 18
Bluebell Relocation Services is hands down the best moving company I've ever hired. The foreman and his movers were beyond courteous and professional and patiently listened to all our requests about treating certain items with extra care. I might add that they didn't show an ounce of attitude in the process. I cannot recommend Bluebell Relocation Services enough. Simply the best. I will definitely be using them again.
Erick Hodges
16:25 31 Mar 18
Bluebell Relocation Services helped me move a week ago and they did an amazing job. The sales rep quoted me reasonably and promised to send capable movers. The movers arrived on time and were carrying the right tools. They were very efficient. They packed all my belongings with cautiously and proficiently. They loaded my furniture into the truck with care. The delivery was made on time and I couldn’t find anything to fault with. Highly recommended moving service.
Roberto Lewis
15:22 29 Mar 18
There is no relocation company that I know of which can be compared to Bluebell Relocation Services. There are many relocation companies I have worked with previously but none of them displayed the high level of professionalism that this moving company did.These movers were very awesome and the work they did was so memorable. Those are the kind of services that one would go for over and over again. Highly recommended.
Kasey Misiti
23:38 28 Mar 18
WORST COMPANY EVER!! I am going to start out by saying I never write reviews, but I am compelled to write a review for this company on here and any other site I can. I am embarrassed that I even have to give them a one star. All they have done to me is LIE and cause stress. This is by far the WORST COMPANY I have ever used in my entire life. After weeks of lying about when my shipment was actually loaded on the truck, I received my items 23 days after pick `up( from NY to FL). They had promised me they do this move every week and it is usually there between 3-5 days. Not to mention, $450 in changed flights plus baby items were spent because they kept promising me my items would be there "tomorrow". Two weeks went by, still NO items!!! Once I received my items, the majority of my things were broken or missing!!! All the boxes were coming apart, glass was falling out shattering on the floor as they were unloading the truck. After the owner PROMISED me he would make it right, his secretary told me he would not get on the phone with me and he MADE AN ACCEPTION to speak to me once before. They offered me a measly $150 for over $1500 in damages. DO NOT USE THIS COMPANY FOR YOUR MOVE!! DO YOURSELF A FAVOR AND use some reputable and professional!! These people are not that!!The owner had commented on my yelp review that most of the boxes were destroyed but not so much of the contents in the actual boxes. If you look at my pictures you can tell almost everything is broken, shattered, ripped, destroyed!! This company ruined and hurt my family immensely. There is no amount of money that could make this better. My boyfriends 28 yr old crib he had as a baby that we planned on using for ours, IS DESTROYED--THAT IS PRICELESS!!**
Michael McDonald
18:31 27 Mar 18
I would like to thank Bluebell Relocation Services and the whole staff for helping me make this move very easy. I purchased the white glove service. I did not have to move one box. Best buy I have ever made. Delivery was as smooth as pick-up. No complaints, only praises for the moving team. I totally will be recommending them to all in need of a moving company.
Larry Ruffin
12:54 26 Mar 18
Good job
Ronny Ronny
18:55 24 Mar 18
DON'T BOTHER- I unfortunately recently used this joke of a company. This is how this company works: they give you a lower estimate, then start charging you for a bunch of stuff. Sam (the owner or manager) is a scammer. He's unprofessional and just a bad person. I eneded up paying much more than I was supposed to. Fighting every day to get updates on delivery date. It was a nightmare. Mover broke most of my furniture. These people shouldn't do business. Do yourself a favor: Do not trust them and do not use them.
Geri Edwards
18:22 23 Mar 18
Two thumbs up to these movers for getting my move done last minute and for packing up all that stuff I had in my garage and attic. The movers from Bluebell Relocation Services were clean cut polite gentlemen and they had all the proper packing materials needed like mattress covers and boxes which they included in my white glove service. Delivery came with no damages and no headaches. I would not hesitate to use these movers again. I was thoroughly satisfied with their service and efforts they put forward.
Griselda Ward
16:23 22 Mar 18
I was very impressed with the service, punctuality and overall professionalism that the moving team had. They worked hard, never quit moving and didn't damage a single piece of furniture. With that service and the great pricing they gave me, I would highly recommend Bluebell Relocation Services for all who are looking forward to relocate.
Jason Helton
18:24 06 Mar 18
I hired Bluebell Relocation Services for a long distance move. I was moving to KS from NJ . They were supposed to deliver all my goods within 3 days from the pickup which they accomplished timely and also delivered all my belongings in perfect condition. I checked the inventory and did not find any mistakes by the movers. Being honest they have exceeded my expectation and also charged me a very moderate amount. I will definitely use them again for relocation.
Sara Manotas
19:20 05 Mar 18
Moving is so stressful and finding a moving company that is reliable , I thought it was going to be a nightmare... But Blue Bell was fantastic..,, I first move all my furniture and boxes to a storage facility.. help me pack and everything went smooth. When I called them again to finally move to my house.. they had all the information, 123.. done.. Were there on time .. help me set all my furniture, very careful with everything. I can not say how happy I am with the service. Price was very fair.. Highly recommended then .. Nightmare free .. reliable and reasonable pricing. Ask for Tony Ramada he will set everything for you...
Charles J. Steinhoff
16:24 14 Feb 18
On the day of the move the movers from Bluebell Relocation Services showed up on time and were extremely helpful and friendly. We had done our part but as an inexperienced customer, I was concerned if I had done the packing wrong. As it turned out, not everything was properly packed. The men simply repacked all the dodgy boxes and left in a very short time. They delivered later that day and it turned out to be the quickest move I could have ever imagined. I will definitely hire them for my next move.
Money Green
14:09 13 Feb 18
Customer service was great the movers a different story. The office personal where great.
Robert Wolf
12:49 13 Feb 18
This was one of the most positive moves we have experienced. From my initial conversation with Sandra, to Priscilla on-site evaluation, to Ricardo helping on the financial end of things, to Jose, Victor, Jean & George moving us! Everyone was so prompt and polite and hard workers. We would HIGHLY recommend Bluebell Relocation Services to anyone for the moving!
Nanette Venkersammy
13:55 12 Feb 18
If you need quick service, Bluebell is definitely the way to go! They were able to come same day to wrap and secure all the items to be moved. However, the only person I was able to communicate with was the gentleman that handled the paperwork because the workers did not speak English and it took twice as long to have him translate throughout the packing process. It was a two bedroom house and it took two days to move. Additionally the price I was quoted for the items and move was not the price I was charged; the price I was charged was actually DOUBLED! Please keep that in mind when booking.
Hai Nelson
19:54 09 Feb 18
It usually takes time to find the perfect Moving place, because you always want the best, well, my friend had recommended Bluebell Relocation Services. I usually do not take into consideration, but when I looked at the reviews, it just caught my eye, there was so much positivity. Their service is amazing. I had to make a few phone calls for a few questions I had and they answered them without hesitation and they were really helpful, kind, and surprisingly happy about helping me out. Their services are really affordable.
Joanne Tarabocchia
15:21 08 Feb 18
Joseph Reed
22:55 07 Feb 18
I have never had such a stress-free moving experience before. Before hiring them, I was used to the normal local moving services. These were full of chaos, inconveniences, and imperfectly done work. I enjoyed being their client. For any other person who might want to move in the best way, do not hesitate to hire Bluebell Relocation Services - they will not disappoint.
Cassandra Morrone
15:38 07 Feb 18
Darnell Tobler
19:24 06 Feb 18
Movers are notoriously known for their bad reputation- from charging extra to boxes going missing. Not with a company like Bluebell Relocation Services though. I hired them for my move last week. I was honestly expecting them to be just like every other moving company. I even told my wife not to put all our expensive valuables in the same box. They charged quite reasonably which made me fear for a much larger final bill. The crew arrived on time and packed everything carefully. The surprise really came when everything was delivered right on the scheduled date. All our boxes were there and nothing went missing. All our belongings traveled safely. I was even more surprised when I received the final bill. It was the exact amount quoted by the company at the start. I know which company to hire for my next move!
Jeanine Hightower
16:01 06 Feb 18
Matt Angrisani
15:46 06 Feb 18
The movers were great. They arrived right on time and finished with time to spare (giving me a discount). They were very courteous and pleasant. Everything was handled with care. I was very satisfied and happy I chose them.
Nasreen Shagufta
15:13 06 Feb 18
subrat singh
16:48 03 Feb 18
Excellent staffs!! Very professional starting from the day I first connected with them for the move till the day my move was complete. They let you relax while they carefully pack everything. They take good care of your belongings. My definite go to movers for my next move!!
Christopher Micaud
15:18 03 Feb 18
Nannette Moore
16:41 01 Feb 18
Moving is never a fun activity but Bluebell was GREAT!! From the initial quote to the actual move day they did everything they said they would. No surprises. No damages. Fair and reasonable pricing. The Professional staff followed up to make sure everything went as planned. ABSOLUTE PROFESSIONALS. I would certainly use them again.
Jason S
14:01 01 Feb 18
I called Bluebell in a panic after realizing that the current moving company I contracted withscheduled my move for the wrong day. Sandy answered the phone was extra friendly and super helpful. She said that they may be able to accommodate me that day. She called me back in a couple of hours with good news. She gave me a window and three willing and able gentlemen came and moved every single thing with no issues. I would definitely recommend them without hesitation. They came through for me in bind. Thank you hector, Freddy and the newest member of their crew!
Kumar N
16:02 31 Jan 18
It was great move, Bluebell team at New Jersey and Houston was awesome!!
Peter Englot
14:55 31 Jan 18
Highly responsive, transparent and reasonable pricing, professional service, on-time performance.
Nainita Roy
03:39 30 Jan 18
Farooq
17:00 28 Jan 18
They did a good job packing. Lost few boxes transporting from NJ to TX and was never able to find them on top of that customer service was non-responsive.
Joseph Stratton
14:16 28 Jan 18
If I could, I would give them ZERO STARS. I will NEVER use this company again or recommend them. They quoted me one price and on the day of the move they told me it would be double the price of the quote. I hired Bluebell to move my stuff to a storage unit. I hired another company to move my stuff into my new apartment. At that point, I realized that they left two glass shelves for an end table on their truck so I had no choice but to throw the frame out. I hired a different company with the same EXACT services and they quoted me half of what Bluebell charged AND they stuck to that price!!!!I HIGHLY recommend Daniel ans Sons moving company!!!!!!!
Rachelle Papendick
20:05 26 Jan 18
Priscilla was great! The crew that packed my belongings were great! I had sent pictures of all my totes, furniture, etc. When the foreman gave me my bill to sign, it was double. I was upset. I couldn't afford to pay but I had no choice. I told them they could unload the truck and I would pay for loading. The foreman said he couldn't do it since I already signed with the office. Then when they delivered my things in Michigan, my totes were broke, the legs on the mirrors were broke, my mattress was strapped to the back of the truck on the outside, fans were broke. The driver wasn't good about unloading my things. I was not happy. I didn't realize the people you have loading would not be unloading. I watched them load everything and made sure it was securely packed. Lesson learned on this one.
VeeR D
15:47 26 Jan 18
Their service while packing at the source and un-packing at the destination is perfect and professional.
Mary Rizzo
18:52 08 Jan 18
Extremely flexible with us when our moving date changed. The movers were professional and nice to work with.
Barbara Yanoschak
00:54 05 Jan 18
Ariana Enamorado
14:37 02 Jan 18
I'm giving four stars because I liked the staff they seemed very nice, however there was a lack of communication. I was only told a pick up date and not given an estimated delivery date which led me to the assumption that my mom's things would be on their way soon. When the things were picked up I wasn't made aware that the balance needed to be paid by cash or money order until I received the confirmation email that my mom's things were on their way. I specifically asked one of the movers if my mom could pay with a card, he only said that the boss prefers cash. After getting the email the staff made the arrangements so I could pay the full balance with my card prior to delivery. But once the delivery came I received a call from my mom that she had to pay $100 more, after speaking to the mover he said the delivery exceeded the 75ft that are free after that any extra feet would be charged $50 and to get to my mom's apt was about 300ft. He gave her a break he said because it was a small delivery. Overall they were accommodating with me so the mishaps along the way were tolerable.
Leanne Kissinger
15:29 30 Dec 17
shaya silberstein
00:45 29 Dec 17
Stay away from them they are unprofessional and cheaters, I used them and they cheated me out of my money and they left with the job half done I had to hire a different company to finish the job it costed me a lot of extra money.
Nilesh Prabhu
21:11 15 Dec 17
srikanth k
19:05 15 Dec 17
This was the first time i was moving with my luggage . Tony and team helped me with modifications on the number of boxes and they were flexible to accomodate the changes . Packaging was done properly and quickly. I had some delay in getting the luggage as i didnt fix the delivery date beforehand. When they delivered the luggage , very little bit of mattress got scratches and TV table's leg was broken. Apart from that i didnt had any issues. I would use their service again and would recommend to my friends. Thank you Tony for the help when fixing the pick up date and number of boxes modifications.
Sonia Mantzouridou Onasi
14:12 15 Dec 17
Really good service! Made my moving day so much smoother! There are so many things to think about when you are moving from packing to organizing at the new place, setting up the new utilities, etc. Bluebell helped me transfer all my boxes pretty quickly and safely to my new place! They also stayed true to their initial estimated quote-which I appreciate! Thanks guys!
prabhu doss
17:29 13 Dec 17
DD
14:29 13 Dec 17
The guys were nice & worked hard. It cost much more than the quote, & a couple things broke.
Moksh Jagia
22:39 11 Dec 17
The staff, especially Priscilla is very courteous. Just be a little careful about the pick up time that they promise to arrive by. They gotta be more realistic and transparent about the same. Overall a good experience!
Veronica Rose
15:38 09 Dec 17
Excellent service the work was very good I’d recommend this moving company to all
Lisa Johnson
23:01 06 Dec 17
highly recommended from first sales call through delivery 1000 miles away! Taariq (foreman) and Priscilla (sales) the best I could have hoped to deal with. My furniture was carefully handled throughout and packed so well that I didn't worry at all and everything arrived perfectly. Highly recommended for good customer service incl prompt return of calls.
daniele Banci
16:02 29 Nov 17
I had a great experience with BlueBell. From the first moment I called the office to talk about my needs, the staff was very attentive and professional! The movers were great! They were promptly on time, my move was smooth and all my belongings made it to my new apartment in perfect condition! I am very thankful for all of Blue Bell staff for the wonderful service! I will definitely be using them in the future!
Lila Noble
19:19 26 Nov 17
Excellent service. Professional sales people. Very accommodating. Everything was delivered perfectly and on time. Price was fair.
E Kremer
20:32 24 Nov 17
Naná Tudi
23:19 20 Nov 17
Chirag Patel
16:14 17 Nov 17
WORST Company ever. They gave me in-house estimate of 4K for move from NJ to GA and charged me 7K. They are rippers, charged me 400$ for packaging and above all, broke my dining table and chair. And many chips and scuffs on all furniture. They even lost 2 of my valuable items. WOULDN'T RECOMMEND THESE SCAMMERS. And guys who came to pick furniture damaged Lawn and my hardwood floor.
Jack O'Prandy
22:13 08 Nov 17
Rayna pomper
19:42 03 Nov 17
Bluebell was accommodating when I called for a small, last- minute job. They followed up promptly, and were helpful over the phone. Jose and the other two men were extremely polite and friendly. They moved quickly and efficiently. I will definitely use them again.
Marizza Vernier
13:54 31 Oct 17
The Blue bell moving crew were excellent! They arrived within scheduled time frame, were very helpful, handled furnisher with great care, especially fragile items and were a very professional crew ! I would definitely recommend this company to family and friends. Prices are also reasonable. 👍
Carolyn Miller
19:30 11 Oct 17
Hector Castillo and his crew were absolutely..... THEE BEST.
Virginia Calzavara
15:13 29 Sep 17
Usually don't write reviews because of lack of time, but because of the service and professionalism of Bluebell Relocation Services I felt that I needed to share my experience.First they were very helpful and organized from the first phone call while I was comparing my options.They went over their process, timeline and fees.Day before the moving we touch based to make sure that we had everything covered. The day of the moving they arrived early and did all the loading. I especially like how careful they were when packing and handling my belongings.Once they arrived they unpacked everything and placed it as I instructed them.They make this whole event so much easier. I highly recommend Bluebell Relocation Services for the next time that you move.Thanks Marcos and team.Virginia C.
Lyn Allyn
14:19 29 Sep 17
I've made multiple interstate moves from NM to NY to WI, PA and NJ. There are often small issues that arise and are resolved, but my experience with Blue Bell was not like that. From the undersized truck sent to move me (which resulted in having to make decisions on the spot about what furniture to leave behind) to the head of that crew who needed an excessive amount of time to complete paperwork (while the crew could not work, but I was charged for the time), from that same man's day long rudeness to the broken glass shelf ( which can happen, but I'm still, over a year later, waiting for the check that will cover 40% of its replacement cost) it was a difficult experience. The one bright light was the crew that delivered my furniture from storage at the other end of the move. They were hardworking and helpful and their leader was entirely professional.
Karina Jimenez
15:39 27 Sep 17
so after me paying this company 5 months of storage plus moving cost , finally the time came where I am ready to move and things have change , I was told originally that I will have at least a week in advance notice from my first available moving date letting me know when my stuff will arrived from new jersey to Michigan, so I request it a week off from work , on September 13th I received a call from some other moving company name ” best price moving” WHO I NEVER HEARD ABOUT !!! telling me that my stuff was ready to be deliver, really ?? I specify on the form that my first available moving day was September 30th, and most important , WHO ARE THIS PEOPLE ?? ? why my stuff is been handle my some other company other than blue bell relocations WHO I ORIGINALLY SIGNED THE CONTRACT WITH !!! when I contacted this company asking them why my stuff are on their possession the ladies answer was ‘I DON’T KNOW “ this new company who have possession of all my belongings have a 24 hour delivery day policy!! !! So at this point I won't know when my stuff will arrived until Friday!! the day before my moving day !!! received a call from someone from blue bell after me leaving multiple messages with different people and the guy just told me that I should be getting my stuff between the 2nd to the 5th , so worse scenario if my stuff arrived on 5th I will be home on vacation for 4 days !! on an empty home!! Since I am unable to cancel my vacation at this point , everything at the beginning was nice and smooth until the last few weeks , my rep Tony Ramadan who was amazing throughout the process is now MIA does not answer my calls or messages, neither another lady name Fernanda Santos. I have many questions that have not been answer such as , why is my stuff with another company ?? why I was not aware that my stuff will me send to third party company without knowledge?? Who is this company that is holding my belongings ?? was that part of the contract I signed?? And if it is, where I don’t see it , but will have my attorney review the contract , what is this company policy ?? are they going to provide the same service I am paying for ?? such as uploading ANS putting all my stuff back together please!! I need a call from someone that can answer all my questions!! This is unacceptable Mr. Ricardo Ribeiro
johnny perez
01:20 13 Sep 17
Aimee
20:17 22 Aug 17
horrible company! Liars! Scammers!! I can't give them a negative -5 stars because it's not an option on here 1 star is wayyyyyy More than they deserve but I will make sure I write reviews for this company everywhere I can! They over charge half of what was quoted like they don't know how big a coach is or something! and then don't deliver the stuff !! They have one more day legally because of their 10 days after first available date policy before I can sue this company! Go elsewhere! Dont give these unprofessional liars your money! Been waiting for my furniture for 2 weeks now and no one knows nothing!!! Where the truck is! !!!! When it's coming !! Nothing!!! Unbelievable!! Yes you do my name is Aimee Nightingale an email address does NOT reflect my real name!! Moving from NJ to FL!!! Pick up date was 7/25 first delivery daye was the 7/30 count till today it's 9 days!!!! Tomorrow is 8/8 will be 10 days !!! So Your transit times as listed on the contract is a LIE!!!Update: delivery came BUT in a UHAUL with movers not from Bluebell plus damage and loss reported.
Marcelo Marino
18:15 14 Aug 17
Great service! I recently relocated from NJ to CA and the workers were so helpful and kind! I will definately recommend them and use it again if I need! 5 stars definately!!!
Kennet Escobar
04:39 08 Aug 17
Switch & bait company ! Gives you one estimated price over the phone, and in person price just dramatically goes through the roof !! Company that been doing this type of moves should already know the price range . It's ok to be off by a few dollars, but not thousand + dollars !! Better off getting your moving services from a direct moving company not these third party middle man switch & bait company's !! P.S day 10th still have not received my belongings !! Trust me take my advise people book with another moving company !!!... by you telling me I had additional items & that's why my price sky rocketed it's a lie !!! I DID NOT add any extra items to the list !! If anything I actually decided not to take a few other things ! So I'll stick to my review you guys are a bait & switch company when it comes to prices then !!!!!! How you going to quote me on a price then finish taking 1,842 more of my money ? that's a thieve to me ! should be ashamed of yourselves !
Ashley Sullivan
16:58 07 Aug 17
Evelyn Sanchez
16:43 04 Aug 17
This moving company is the worst. They damaged my furniture and all they done so far is to apologized.The move was a week ago on 07/27/17. I called Priscilla numerous times and she's always busy and never comes to the phone. I also spoke with Sandra who said is working on my issue on Monday after I called them and promised to call my back by Wednesday 08/02 with a decision of my damages, it's already Friday midday and nobody from Blue Bell calls me back. I have issued a claim for my damaged property and I haven't heard from anyone at Blue Bell. I will hire a lawyer to chase after them. My belongings needs to be replace because their movers damaged them.
Manuel Hernandez
14:48 27 Jul 17
Extremely disappointed !! Set up out of state move since February/2017. Move date June 29th 2017. Deposit given, we were told everything for the move was ready. My wife who was in frequent contact with Priscilla, even Up to the week prior to the move, on multiple email conversation was also told, the move was set and every thing was a go ! One day prior to move day , my wife got a called from the dispatcher at 7 pm (voice message) , asking to call back and confirm the move or else the truck would be cancelled! ( we have the voice message with the time stamp!) . As my wife was busy with getting everything ready for next day, she didn't hear the message until 7:30 pm . She called back, no one picked up, closed for the day !Next day (moving day ) my wife called and was told the the truck was not coming as she didn't not call back to confirm !! My wife told them they called at 7 pm and she called back at 7:30 pm and they were closed !She was given more excuse , "she had not signed a second contract " .. and excuse after excuse basicly it was my wife's fault!! This again after my wife was in contact with Priscilla almost daily with various questions one week before ! And was told repeatly that everything was set for move. They told my wife the truck is cancelled the earliest move date they had was a week later , we had one more day left at our current residence ! My wife home with our 6 month old scrambling to figure out what to do! I called the company from work, by that time I was told Priscilla was not available , manager not available, left messages for all . Priscilla finally called back, and basicly clean her hands by telling me that it was my wife's fault for nor following her instructions! Basicly they did nothing wrong! I told Priscilla, my wife was I contact with you over the past week and you confirmed the move, if something was missing isn't it your job to bring it up .. she again blamed my wife .." I told her" .. it's not in the emails!.. "I told her over the phone " .. " the dispatcher called and you guys didn't confirm the truck!" ... Priscilla.. you guys called at 7 pm the night before , your own company message says you close at 7 pm.. my wife called at 7:30 pm ! Again , it was all our fault! We messed up ! Finally got tired or her unprofessional attitude blaming my wife directly over the phone! Asked to speak with the manager .. again not available! Asked to get a call back .. to this day no call back from manager. We were left stranded on move day .. told everything was our fault!! After being told eryrhing was set on multiple occasions! Had to find a last second moving company as we had to be out in 1 day , which was almost 2k more as it was last second!We booked with blue bell In February! No apology, no effort to move us sooner, luckily we got our deposit back !Worst experience ever !!PS: Wait for Priscilla responds blaming us again and not taking responsibility.. as I see a pattern on the reviews....
Ellie Gonzalez
22:50 25 Jul 17
Horrible service!!!Never give an exact amount until the last minute when you don't have a choice to call another company they hit you with a triple the amount $$$ breaking everything to little pieces to charge you for each...many items was broken .DON'T USE THIS COMPANY!!!!
Pallavi sharmaDas
17:11 17 Jul 17
Horrendous experience will strip your money and deliver all broken stuffs
Moustapha Kamara
01:34 14 Jul 17
The best moving service.. they are professional, clean, and take care of your stuff...
Yamini Natarajan
13:38 03 Jul 17
Excellent service. Sandra in the office was very informative and thorough. The movers knew what they were doing and we moved out, stored, and moved into new location without any damages to items.
ashley wieczorek
16:10 29 Jun 17
They were very helpful, and respectful with my things. Always answered any questions I had. Highly recommend them!
Edward Espinal
21:13 14 Jun 17
Very good, but also pricey. You do get what you pay for however, 1st class service.
hema singh
02:19 13 Jun 17
Alaa Alnouri
18:14 08 Jun 17
Called in for an estimate and the staff was extremeley friendly and they do a great job. I spoke with Tony and recieved top notch customer service from him.
Nayna Patel
21:32 06 Jun 17
Very good and easygoing people. Great service.
Nadar Abu-dail
17:07 06 Jun 17
Needed to inquire about pricing for a move. Spoke with Tony who was extremely helpful and gave me a lot of knowledge on what a moving entails and what to look during a move. Also gave me a quote which I was happy with.
Jose Maysonet
16:20 06 Jun 17
Just moved to Florida, had a 3 bedroom full packing from bluebell relocation services. John was the foreman, he and his crew were great! Very professional, cool guys. Move went pretty smoothly and finished on time. All in all great job!
Brian Mook
15:56 06 Jun 17
I moved a few months ago from Bloomfield to Lyndhurst and it went very well. A third floor walk-up can be a nightmare but the foreman John handled it very well and in a great amount of time. I believe the girls names I dealt with were Sandra and Priscilla who BOTH were very helpful in locking in and gauranteeing me a price from the start and sticking to it. Thank you Bluebell and will recommend.
Anita Nahal
23:08 05 Jun 17
Very professional! They came on time, were very courteous, and the moving was done in a timely and friendly manner! Thank you!
Surya Mohanty
13:59 03 Jun 17
Except for the supervisor, the staff was really friendly and knowledgeable. Hard working. Highly recommended.
Maria A. Gasior
19:09 02 Jun 17
The company was able to book 2 days in advance. The guys they sent were professional and polite. Everything was packed and protected to my satisfaction without me even having to say so. This is a wonderful moving company and I will never hire anyone else. Thank you for making my move very easy!!!
Frank Squillante
19:14 18 May 17
BLUEBELL IS FANTASTIC, PROFESSIONAL , REASONABLE AND TREAT YOU LIKE FAMILY. FROM JOEY WHO MET MY 87 YEAR OLD PARENTS AND GAVE A FAIR TRUE NO HIDDEN COST QUOTE.....TO SANDY WHO MANAGED THE ENTIRE MOVE FROM SOUTH JERSEY TO DANBURY CT TREATING US LIKE FAMILY AND HELPING REDUCE THE STRESS OF MOVING! GREAT COMPANY AND ALSO THE FOUR GREAT HARDWORKING MOVERS WHO TREATED OUR STUFF LIKE THERE'S ...WE LOVE YOU BLUEBELL AND TO ALL YOU PEOPLE SHOPPING AROUND.....SHOP NO FURTHER, CALL BLUEBELL. FRANK SQUILLANTE
sedrick bell
12:48 14 May 17
Being a Veteran and getting help through a grant to help me move. Tony from Bluebell really helped me out with scheduling my move while waiting on my grant to come through.
Chris Boston
11:46 09 May 17
Each individual with whom I interacted was very competent and friendly. However, there seems to be a pretty significant lack of internal communication within the various units in the company. Such issues lead to significant logistical errors, such as the ground team arriving nearly two hours before my building allows movers, despite my warnings to several representatives. Arrival and departure times were repeatedly revised, and final times were not communicated to me as guaranteed. This all in addition to the fact that the move ended up costing 50% more than their original estimate, largely due to their sales representative failing to ask whether locations had elevators, or room to park a tractor trailer. All in all, the company works hard and each component does their job well, but these components to not coordinate well with each other.
Isaul Vargas
23:06 06 May 17
The movers packed everything well and secure and got my things over without breaking or damaging anything. Price is expected for any serious moving company, but you pay for peace of mind and security.
Divya Hariharan
16:00 04 May 17
The movers were very nice people. But in my opinion, they wasted a lot of space in the large boxes. Almost seemed like they used large boxes where they could have used medium sized instead. This increased our volume of materials and the cost. I would suggest you watch carefully when they pack and have them use medium size boxes where possible. Otherwise they arrived on time, and were professionals.
Jason Forman
15:02 04 May 17
Artur Moreira
18:04 28 Apr 17
Ravikrishna Yarlagadda
19:18 21 Apr 17
Wendy Auguste
10:30 20 Apr 17
Although time was very important for the workers, they were professional, punctual and took measures to protect your belongings...great job
Mo Gesualdi
20:58 19 Apr 17
Sandy at Blue Bell helped get my move going and my movers did a great job. They were , thorough, friendly, and quick! I highly recommend!
Catherine Cao
20:02 19 Apr 17
Gnanadeepan Saravanan
17:55 09 Apr 17
Alexander Svezia
18:58 08 Apr 17
Vedhachalam Kasinathan
17:50 07 Apr 17
It was really a great experience with the Bluebell Relocation Services. The office staff and the staff who moved our household things, were extremely cooperative and patient with us.Very reasonable pay and I would definitely recommend Bluebell Relocation Services to my friends and family.
Carolyn Dorfman
22:15 31 Mar 17
Other than the 4 hour range for arrival time, they were great. This needs to be improved. I think you should make an appointment for a specific time within reason. 4 hour window? Too long. Otherwise the crew was great!
Prashanth Daram
23:21 28 Mar 17
Kurt Engelbert
13:19 28 Mar 17
Jane Doeish
03:39 28 Mar 17
The moving crew were great. They had great attitude, very cautious with my belongings. Arrived and delivered promptly. They made my move smoothly. I was very satisfied with their performance. I would recommend andUse them again in the future .
Despina Quezada
20:12 09 Mar 17
While our movers, Peter & his team, were outstanding, one of the movers did break our sectional sofa. When I contacted Bluebell to report this issue, originally a voicemails was left in the general voicemail box and an email was sent to Tony, I never received a call back. I contacted the company again later in the day only to receive the WORST CUSTOMER SERVICE EVER FROM TONY!!! He was rude and abrupt, not caring and was brushing the issue off. I requested his name which he refused to provide (I got this from customer service) and to speak with his manager though he ignored my request and proceeded to talk over me as well as transfer me to customer service. When I advised Tony that I would write a negative review and file a formal and legal complaint, his exact words were DO NOT THREATEN US WITH A NEGATIVE REVIEW. For a company who states customer satisfaction is their number one goal, Tony does not provide his customers that vision. My reviews are not a threat as I am now stuck with a broken $1800.00 sofa and poor customer service, reviews and formal complaints will follow! I will give the movers 5 stars but the company overall due to Tony is HORRIBLE!!!***Update-I received a call from the owner Ricardo after I posted my negative reviews. Of course he stood behind his rude employee and originally stated that electronics are not covered under the agreement which is in the contract. A sectional sofa, is not an electronic, rather it is furniture. He advised me providing my negative reviews are removed, he will have our sofa fixed. It is sad that a owner has to come down to this level; the review should only want him to make his company better. After all it was his employee Felipe who was rushing and throwing our furniture around since we were his only job on the day of our move; he wanted to get done ASAP to get home. As of date my sofa is still not fixed and I was advised they would SPLIT THE COST of the repair for my sofa with us. This is a joke since an employee of BLUEBELL damaged our sofa priced at $2400. Further legal action is going to be followed thru with and all government agencies are to be notified about this whole situation including the owner making deals with us. THIS COMPANY IS A FRAUD!! DO NOT USE THEM OR RECOMMEND THEM TO ANYBODY!!! RICARDO THE OWNER IS JUST AS BAD AS HIS EMPLOYEES!!! THE APPLE DOES NOT FALL FAR FROM THE TREE!
Michael Boutros
04:19 03 Mar 17
The guys were Great - professional and understanding on time, Only issue was the one guy broke the foot off of THE Most expensive piece.. I GUESS just tripple stress ay important stuff u have and watch them load/unload it.. Other than that- GREAT Service and the driver especially was spot on and a pleasure to work with.
Jessica St. George
18:29 15 Feb 17
They were very professional and the moving crew was actually a lot of fun! They came in a took care of everything so nicely. I was very impressed and they exceeded my expectations.
Sunil Nandargi
01:35 11 Feb 17
prasad kuchipudi
21:37 10 Feb 17
Very Good service. Recommended for 3 of my frds and they are very much satisfied
Abhilash Chittathukatil
16:24 09 Feb 17
D. Bow.
21:36 08 Feb 17
Great experience, the guys I had were professional and took very good care of my items during the entire move.
Dawne Dickerson
18:34 08 Feb 17
The service was great, and the guys worked expeditiously! I would refer their services.
Mary Christine Baker
18:55 01 Feb 17
Joseph Vecsey
15:45 01 Feb 17
One of the best companies ever!!! Tony was extremely nice on the phone and treated me like the customer! He set up everything painless and the 3 moving men were excellent. They were fast and efficient. And very careful. They did everything I requested and were easy to work with. I was more than satisfied with the experience and was really really impressed with how well the men moved the stuff, how quick, and how they got everything up to my new apartment. The price was reasonable and they even helped me stuff extra to what they were asked to do. Moving is stressful and these guys made it super easy and looked to help me out with anything they could. When the job is done right, it doesn't feel like you even paid money. I would hire these men again. Excellent job all around making my life easier that day. They went above and beyond and at a reasonable price with no minimum. They took as long as the job took and they moved fast and did a lot in the four and a half hours. Awesome company !!
Clint Mondi
16:20 28 Jan 17
Faeley
22:41 27 Jan 17
They were very polite and courteous. They went above and beyond to make our move a pleasant experience. They were fairly priced and made every effort to keep costs reasonable. I highly recommend them.
Virendra Jangir
01:40 17 Jan 17
It is awesome experience, I would highly recomand Bluebell, since Ricardo is doing every business ethically, also Diandra and other staff are soo cooperative. Also refund policy is so ethical. Great experience !!!
Peri Forsman
17:33 11 Jan 17
The movers were very professional and my move went smoothly. I would recommend them.
Deepa Nadarajan
14:01 26 Dec 16
They did a good work shifting all our things.
Zhengyuan Bi
19:58 21 Dec 16
Alan Andreani
21:00 20 Dec 16
Great communication, hard working, on time, excellent service. Will absolutely use again.
Andrew McCourt
20:40 20 Dec 16
The best company I've ever hired.
Michael A. Buonadonna
21:26 30 Nov 16
Quick and quiet! No mistakes! Did it with hours to spare and cut the unused hours off the bill. Well done.
jeanine h
19:47 30 Nov 16
The BlueBell movers did a great job. Showed up on time and nothing was damaged during the move. Nice work.
vicki anderson
00:32 17 Nov 16
The crew was prompt, courteous and worked hard to finish the move in the time frame allotted in the proposal. Would recommend and would use them again in the future.
J Heller
15:24 01 Nov 16
Friendly staff, great movers.
Adwoah Afriyie
13:39 01 Nov 16
Quick and Fast move!
Neil Damato
15:20 28 Oct 16
Peter Shore
14:28 28 Oct 16
Right on time. Friendly efficient workers who got the job done 2 hours less than estimated. Would definitely use this moving company again.
hamis burgol
01:17 16 Oct 16
I will put it very simple: They provided very bad service to my family. We had moved before but never used a moving company always did it on our own with help from friends, but this time we tried out BLUEBELL RELOCATION and let me tell you DO NOT EVER USE THEM!The estimate they gave my parents was not even close to the price we paid. They were suppose to move my parents entire home for 4 people in one day. They started at 9:00 and at 9:00pm they still were not done and go over 50% on what they quote them.The movers also damaged the walls and put holes in them and the walls are ruined. They broke my refrigerator and now it's not working.And guess what? they charged me more money for doing the rest of my move myself which they didn't finish in their error.DO NOT EVER USE THIS COMPANY!
Norb Timpko
19:25 17 Aug 16
Original Review & ResponseEdit For Response:My review was based on items I was told over the phone. Make sure when dealing with this company that everything is written down. I have avoided speaking to them on the phone for just that purpose. If they are not willing to put items in writing, then there is no reason to proceed. Many of our concerns were assured or brushed aside on the phone, then the response that you see here, that it was not guaranteed. Although we were assured that our concerns would be met verbally, when it came moving day the clarification finally came through that our concerns would not be met.I see the Bluebell moving day surcharge of over $1000 was not unique to us. Had I read these reviews prior to hiring I could have seen that this has happened before. Although the 'technical reasons' that I stated in my review are used as an excuse for the surcharge, the same point applies. I had two estimates before the truck was ever loaded, before any items were moved. One two days before the move, one the day of the move. This was not something adjusted after the truck was loaded and it took more space than thought, this was two estimators looking at the same items in the same location. I actually had them pack less than the estimate, but since they only add to the estimate and never subtract, it did not apply to the new costs mentioned that were somehow missed by the initial estimator.There are more items that would make me avoid this company, but this one overcharge is the most egregious. I did make my extreme displeasure known as soon as the second estimate was complete, as I had told them multiple times on the phone that I needed to stick within my budget and was assured multiple times that I would be. I still wish them the best of luck and only hope that the multiple negative reviews will result in a change of business practices.Original Review:I feel quite taken after dealing with this company. I was very clear about a fixed timeline and budget right from the beginning. They assured me multiple times that my needs would be met. There are numerous items that would make me avoid this company, but I will write the most obvious here. I was given a quote, it was at the high end of my budget. If it went over I told them I would have to shop around. I insisted on having someone at my home to verify the quote. They sent someone who went through my house and saw everything that I was moving. They verified the quote. I was assured that if I changed nothing, the price would not change. I foolishly trusted their word. The day of the move a team came to my house. Before anything was moved the foreman went on the same exact tour that I had given two days before. Same stuff, same place in my home, same company. But this time the quote came out to over 25% higher than the previous quote. Since I had hard dates and was now stuck and they knew that, I had to proceed. I had no choice. I was the sucker, but hopefully this review will save someone else from ever trusting this company. When I addressed this with the company they showed all these technical reasons and square footage, etc. of why their new price was valid. Which to me just meant 'we knew what we were doing, you don't, you are a fool for trusting us'. They said they would do something, but they never changed their price back to the one they assured me multiple time was accurate. I paid their new quote, but hopefully this will save someone else.
Debra Worrall
00:33 11 Aug 16
I hired Bluebell for a move in June. The representatives I dealt with ahead of time were pleasant and professional (Joey and Priscilla) but the moving day was a horror. I'll keep this short and precise. The movers tossed the bottles from the cold drinks I provided all over both properties. One of the movers put a dirty paper towel in my medicine cabinet after using my bathroom and I found another stuck in my radiator. Boxes were placed in the basement that were clearly labeled for the attic and upstairs bedrooms. The workers left almost one hour early which wouldn't have been so bad if they had not left my driveway and yard covered with garbage. I had several crushed boxes that were clearly labeled "GLASS/FRAGILE" which contained precious glass pieces. I sent Bluebell photos of the crushed boxes and the shattered glass pieces and they offered me $50.00, no where near enough money to replace my items. Bluebell told me that did not accept any responsibility because they did not pack the boxes. I purchased special packing materials for my most fragile items and wrapped them very carefully. They were shattered because the boxes were crushed during the move, not because of the way they were packed . What a terrible experience and the worst part was when I contacted Bluebell with my complaints of poor service and broken items, they could not have cared less.
Lais Bogo
12:55 18 May 16
I hired Bluebell Services to help me with my move from NJ to TX, and from the first time I spoke with Sandra I notice the difference from the other companies. You can notice how they care about asking all details about your move before giving the price, that was one of the facts I choose them. After the initial estimate she gave me a ball park and scheduled a onsite to confirm what we spoke over the phone. Their rep Joey came to our house and gave us a final quote based on his visit. They were not the cheapest, but with all the services included the process end up with no surprises (the actual total bill came up $350 more due to some items we decide to take last minute). The crew was great, they showed up on time and Alex, Cooper and Alfred did an amazing job packing our fragiles, always with a positive attitude even it was raining thru the whole day. Delivery in TX went smooth as the pick up, The driver called us twice to schedule the delivery and they finishe the whole job writhing 4hrs from arrival. The only damage we had was a broken glass water pitcher, but no big deal and I still thinking they did a perfect job and my husband and I definitely endorse their services.
kleber ottero
12:02 11 May 16
Finally settling at new home and moving twice in less than two years was not easy. But using this guys to do our most recently move and right on wedding week was the best choice we made so far. At least the moving process was very smooth and done with no issues. Thanks Bluebell Relocation for the great services and keep going like this! Five stars all the way and I definitely recommend their services!
Scott Merms
21:51 06 May 16
After winning our business with a very low estimate, everything went downhill from there. Our total cost was over a thousand dollars over our estimate. First they arrived late, then they could not handle our simple instructions to the extent that items (three chairs to our dining room table...) were left and additional items, including trash, we're packed. We did not know exactly what was packed because the workers repacked literally everything (sans labels) whether it was necessary or not (at a cost of over $600 to us). Upon receiving said packed items I opened a box and inside was another box, on it's SIDE that was marked "fragile" "up only" "delicate" and "this side up" with arrows ( "thanks!" - my ceramic artist gf), which was just absurd. Numerous items were damaged or broken, including a pane of glass for our TV stand and a chess board (from my girlfriend's great grandfather's ivory set--she cried). We had initially been told that the truck would be arriving on May 6 but while we were making the trip we were informed that the truck would be arriving May 4 and then while we were stuck in a snow storm in Denver, we were told that the truck would be arriving May 1 and if that was unacceptable, our things could be put into storage at an additional cost to us. Ricardo fortunately saw the error with this and paid the storage cost, however he did say his truck couldn't fit around the apartment when we had called prior to confirm there was room for a truck (there is room for trucks) and attempted to charge us for a shuttling fee. Our whole experience was mostly awful, but the management was generally nice. Our stuff mostly made it, and the Oregon dispatch team (Manny, Ian, and another whose name we didn't catch who actually moved us into the apt here) was great.
Amanda Silva
18:23 18 Mar 16
Thank you so much for all the help and guidance with my move. Sandra was very prompt to answer all my questions and even instructions in how to pack some of my items. The crew arrived on time, the driver was very courteous and again they were very informative thru the whole processes. I'm happy to give them five stars from pick up to delivery, I arrived in FL two days after they loaded my items on the 27th and on March 5th my belongs arrived. Moving out of state it's was not easy and choose a moving company took me a long time specially with dozens of moving companies calling me, I'm glad I picked this guys. Congratulations for the well performed service and thanks agains for helping me out!
rich stevens
02:49 14 Mar 16
Samuel Johnson
00:24 17 Feb 16
I moved with other moving companies in the past and had bad experiences. Bluebell made my relocation for work so simple. They are an honest company and anytime I had questions, Joey the sales rep answered them. I got a chance to speak with Ricardo the owner to thank him for making my moving experience this time so wonderful. I would recommend this company!
Sergey Trumayov
03:54 11 Feb 16
Very prompt and courteous all the time! From first contact with Billy till the crew arrival, all very smooth and John and his guys made my move very easy. Congratulations on the good job and I definitely recomend them!
Annelies Kamran
00:41 19 Dec 15
Thorough, professional, and quick. Move was in early November. This was my first move using professional movers, and everyone from the sales representative to the move supervisor was very helpful, answering questions as well as directing me to outside sources of information. Everything is thoroughly documented, and there were no surprises. Have already recommended Bluebell to others.
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