Category: After the move

I'd like to preface this review by first saying that this is my 10th move and so I have YEARS of experience with many many different moving companies, but BLUEBELL RELOCATION SERVICES - particularly the team: John, Marcos, Daniel and Terrance exceeded my expectations and deserve all the stars possible.To begin, the team was schedule at very short notice to pick up a large cross country move- It is wonderful to know that there is q local company that was priced right that could also accommodate such a short notice and long distant move so quickly.Second, I couldn't be happier with the crew. All gentleman were extremely professional and well mannered; each introduced themselves by name, spoke kindly and NONE OF THEM USED ANY FOUL LANGUAGE.Why does this matter? because in previous experiences the crews I have had would come and not only curse up a storm but I would feel a level of discomfort that always made me feel as if I had to have someone accompany me. I was too afraid to be left alone....NOT WITH THIS CREW.John, Marcos, Terrance and Daniel were not only kind and well mannered, but they were respectful and true gentleman. Truly. As a female, I can say that I felt comfortable and safe and respected. Thank you gentleman for not being pigs but being good men.The men took extreme care of my property, making sure to handle even the most minuscule of things with genuine care making sure everything was properly packed and situated appropriately in the truck so that nothing would move or slide.They were each focused on their task but what I appreciated the most was how well they all worked with each other. There was no horsing around, no fuss and they each made sure to clean up. What I found very encouraging was that they each made sure to have each other's back, help one another out when needed. There was no "bossing around" and no harsh demands.The energy was really fluid and positive. I couldn't make this up if I tried.To sum up, If I could use 5 words to Describe this team I would say:Professional, Responsible, Respectful, Honest, and Thorough.I would ABSOLUTELY recommend Bluebell again and ESPECIALLY THIS CREW. I commend this team for making an otherwise extremely stressful event, go totally seamless. I hope the management team uses this particular crew as an example for their other crews so any other customers could have the same experience I had.I hope my experience across country can match the level of quality on all fronts that I received today.Thank you gentleman for everything you've done today for me and for helping add a glimmer of positivity to this new journey for me. It would be a pleasure if our paths crossed again.Thank you bluebell management for sending these men.

Lola Bradley

14:04 18 Sep 20

I request to everyone to must try their servicesif you are in search for the best movers in this city. I have used priorly a few moving companies also but bluebell relocation services are the best. Most professional, considerate and very diligent with the furniture wrapping procedure. I seriously couldn’t be happier more.

Steve Kelly

14:03 18 Sep 20

They have a group of stellar team force who had just take merely 5 hours to move all of the 1 BR belongings. In spite of having the no elevators, they didn’t make any complaints and did their work accordingly in a super flexible manner. All in all, it’s a 5 star rating performance.

Lisa Perry

15:36 13 Sep 20

After impressing by reading the reviews of this company on various platforms, I felt an urge to talk to them about the auto shipping job. As what I had read, they were totally the same and matched perfectly to my expectations. Even though I asked a numerous questions related to the work, they didn’t seem hesitated to answer any of the queries with amazing customer etiquettes.

Monique Peters

15:34 13 Sep 20

Great in execution of everything whether it was the movement of sofas or the heavy mattresses. Moving job always felt stressful for me and for my family members but these were expert in turning out this job as super easy for us. Thanks a lot.

Blanca Moreno

15:31 13 Sep 20

My friend recommended Bluebell Relocation Services for such work. They sent a team which looked over the trash. They quoted me the lowest amount in the entire Brooklyn, all my trash is gone without any trouble. Kudos team.

Raj Shah

12:55 07 Sep 20

Waad Nakad

15:14 21 Aug 20

WORST MOVING COMPANY OUT THERE!Would never use this company again. When movers came to pack up my stuff they charged me a crazy amount for packing materials which wasnt made clear to me from the start and prices for materials should have been outlined ($100 a TV box... for a BOX! along with tape etc..). They were super unorganized, any time i did talk to them the quote had changed and dates were off. After they picked up my stuff, when i reached out with any questions, I never heard back. The timing was WAY off from their estimate compared to when my stuff actually got delivered with zero communication in the meantime. They didn't give me a 24 hr window and arrived earlier than they said which for any planning to your day is not ok. My stuff arrived bent, boxes smashed etc.. The only thing that wasn't awful about this experience was that the movers were nice and thats it. Overall an awful experience and i will never use this company again and nor should you if you are looking for movers.

Brian Muehe

02:50 06 Aug 20

No more PAYING people for reviews at Bluebell you are making a lot of unhappy customers out here in NJ(via all the other reviews that speak for THEMSELVES here on google and your 2* on mymovingratings) and eventually your own greed will be you own demise. You call the office non stop can never get a hold of the OWNER. Have to chase him down just to talk to him its the most unprofessional moving company extorting people for their furniture, charging extra for gas and mileage instead of travel time. Anyway to get MORE money. Check all receipts make sure you read EVERYTHING you sign because if you don't the owner will take advantage of you scam you and you will get the run around from the three in the front office as if it were a game I have first hand knowledge. This is coming from someone who ran A1 American Moving out of Bloomfield for 12 years growing up and understands moving inside OUT. USE ANOTHER COMPANY! YOU have been warned!After the 30th poor review you have to ask yourself is it everybody else or is it the COMPANY?

Edmund Del Torro

21:58 15 Jul 20

Cant get my quote then I logged on again and the site doesnt work for me.

Brian Gussiaas

00:18 06 Jul 20

Jeff dePesquale

09:06 26 Jun 20

I was feeling tense about how to shift my daughter's luggage to her hostel. These people from Bluebell Relocation Services outsourced that for us. Thank you guys for your superb and pocket-friendly services. It was really a great experience with you all.

Lee Nelson

09:06 26 Jun 20

Brilliant packaging and moving services are rendered by you guys. I highly recommend Bluebell Relocation Services to all.

Ashley Benton

09:14 24 Jun 20

Shifting is really a troublesome task for me. Bluebell Relocation Services really made it easy breezy. They used the advanced packaging material and technique to make sure that no harm comes to my expensive and fragile stuff. Thank you guys for taking all the headache on my behalf. Highly recommended to hire them.

Moe Alsumidaie

18:53 18 Jun 20

A++ service. These guys saved me from Flatrate moving. Excellent customer service and they don’t rip off clients like the other moving company.

Emma Hall

12:43 09 Jun 20

Anthony was so helpful in throughout the moving process and it was the best decision I had made to deal with him. There were some large piece of furniture but they had handled at a great ease and so diligently. Everything went well and in a transparent manner. I must say no one will regret by hiring Bluebell relocation services.

Colin Anderson

13:48 02 Jun 20

The services of bluebell relocation were quite hassle-free even in the on-going of global pandemic Covid-19. Anthony was very much careful with our belongings and took care of each and everything. I would highly recommend their services for the next move.

Antonio Moore

13:47 02 Jun 20

Mohammed Wardeh

17:29 08 Apr 20

THEY ARE THIEVES, VANDALISTS AND A PRESCRIPTION FOR A DISASTER.I read the warnings of not to use them but I was deceived by the GOOGLE GUARANTEE emblem. If you have a furniture that you wish to see how it's destroyed, then give those guys a call. I have PICTURES as a proof of their professionalism. 1 - Punctuality: When I first called them, I asked them about April 13th availability and I also asked about April 6th. Then I decided and made sure that I am clear that what I want was the 6th of April. However, their representative wrote the offer based on the 13th, and it was my fault that I trusted his professionalism and didn't read the fine print. Come the 6th and guess what? All of my stuff are packed and no one showed up. I called in and was hit by excuses followed by a series of lies that it was a miscommunication. As a result, they sent me 2 movers instead of 3 movers at the same rate!!!! When I told them it's $175 for 3 movers and not 2 movers, they said well the price for the 6th is different than the price of 13th of April. Therefore my remaining balance after paying the 10% down payment jumped from $650 to $1000! 2 - Value and Professionalism: I had to disassemble the bedroom, the bunk beds and carry whatever I can with them. They broke my kids bunk beds. They put boxes upside down and the glass inside it is shattered. They left the furniture without assembling it and walked away why? Because their time is up. It was 07:30 pm and they need to take a break. Taking a break was a lie because they took a break and one of WENT TO SMOKE A JOINT ON THE JOB DURING THE BREAK!!!An expensive cherry wood office desk is destroyed. Bunk bed is left near the house door without even assembling anything. (You know, they need a break). They left the house like a battlefield has just happened. I regret my decision not listen to the bad reviews, DON'T DO MY MISTAKE.

Fuzzy Wuzzy

21:40 29 Mar 20

I had a horrible experience to say the least. Overpaid significantly more than what was quoted, dealth with a very challenging and unprofessional foreman and somehow my son's massive race car that was perfectly packaged went missing. Stay away from this company. You'll save yourself from a lifetime of stress.

Diane Crowley

17:33 10 Mar 20

There were a few workers at this company that I thought were helpful and professional however the majority were not. Know in advance that the largest truck they use - 53 ft.- will most likely not be able to access even the ENTRANCE driveway if you are moving to an apartment complex. Although there had never been an issue at my new home, with others, Bluebell would not even attempt to pull in which according to the drivers happens almost 95% of the time. So plan well in advance that it is likely you will be charged approximately $650 more for the ‘shuttle’ which was a $69.00 per day 20 footer, rented. Yes I read and signed so clearly I am responsible and stuck. Also be aware that the list that they provide after an inventory at your home is dubious at best. Example- Those 4 lamps listed could in fact use 7-8 boxes which increases your bill by footage. This of course depends on whom is packing. It’s all arbitrary. My total up charges were $1250.00 . I was told by 2 different employees that one was minuscule and the other I should have expected. In the end 2 driver/ movers were helpful and one packer ‘Chris’ was great and fair. Only reason for 2 stars.

Greg Baird

23:26 28 Feb 20

This company is inexcusably AWFUL! They are scam artists who use rank amateurs to pack and handle your belongings and who incur extremely high breakage, delays, lost items, and constant up-charging once the trucks are being loaded. Check out YELP and Better Business Bureau!!

Martino Romeo

03:16 24 Feb 20

Absolutely awful. To start, the estimate was 60% lower than the actual final amount (by then though they have you over a barrel since everything is already on the truck!). What a frustrating process too! I had menial items HEAVILY wrapped, presumably for protection? A roll of scotch tape literally had 5 sheets of industrial paper wrap. One of my plastic rulers also wrapped heavily in industrial paper wraps. These menial items filled a moving box which, after crunching all the numbers, costed me $422.46 to move. Insanity! I sent pictures and videos to management of me unwrapping these items and they have continued to “review the matter”. Over a month and half later there is still no resolution. Nearly $10,000.00 for this move. Also, they subcontract out to other movers (this was cross country). The destination movers also nickel/dimed me. Never again! Hoping to help someone else avoid this tragedy of an experience.

chocolate chinadoll

01:26 16 Jan 20

The day the was supposed to pick up my furniture I never received a call saying they would be late so after calling a number of times I finally get a call back to tell me because it's so late in the day will it be ok to do the next day I said sure just to make sure everything was done correctly, then they tell me I should pack as much as I can even though I paid a extra $1000 for them to pack for me, none the less I been in Florida for about 2 weeks now and they are still tryna find someone to drive the truck with my belongings down here mind you I planned for my stuff to get here 2 days before me ,so im paying for a hotel along with rent and these people are sending me invoices about my furniture they still haven't delivered. THE WORST MOVING COMPANY I HAVE EVER DEALT WITH

Dana D.

23:16 23 Dec 19

Very bad company! Please dont hire if you dont want to be disappointed! Not even talking about their price that was changing by hours. They messed up my bed so badly. When I removed my mattress to see what's wrong, I found support legs and Instruments under. Took pictures of crooked bed and sent it to the company. Also, 140 dollars towards their tip disappeared out my purse that I left on a kitchen counter!!! The worse experience! They even took my hand truck , really?

Scott Y

21:06 23 Dec 19

They bait and switch. They scam on prices. Played games multiple times. I should have listened to their other horrible reviews. They fit. They shouldn’t be allowed to do business.

anthony 750

01:57 14 Dec 19

Tech Nickel

11:03 27 Nov 19

These guys did show up on time but were a little clumsy. Damaged some furniture and put a couple of scratches in the hardwood floor of our new place. But they did hustle.

Winnie Agarwal

21:03 05 Oct 19

If I could give them a 0 I would. They flat out lied to me about the rate - they charged me almost double the initial quote, and still didn’t fit the initial list of furniture. They wouldn’t drop off the furniture to the destination because the truck wouldn’t fit (it is a standard house in CO) without upcharging us more.I referenced bad reviews and they convinced me they would do a great job. Do yourself a favor and listen to the negative reviews - and DO NOT HIRE THESE MOVERS

Google User

12:51 04 Oct 19

I highly recommend Bluebell Relocation Services for moving. Anthony was an amazing sales representative. Felipe, Marcos and Daniel did an amazing job, We only booked them for 5 hours and they moved me into a 3 br house in 5 hours.

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